Refund Policy
Please choose carefully as all
orders are final. We do not
offer refunds or exchanges
for change of mind.
Damaged or Incorrect Goods
In the event that you order arrives severely damaged, please contact us within 24 hours of delivery at hello@cleancollective.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution for you and likely send a replacement or refund you for the item.
In the event that you receive the wrong item, please contact us within 24 hours of delivery at hello@cleancollective.co with your order number and a photo of the item you received. We address these on a case-by-case basis and will likely send a replacement or provide a refund.
